Firstly, if
you’ve been waiting for one of our R4+ lights, we’re very sorry for the
long delay and vague updates, however we’re pleased to say we finally
have some good news. The first batch of lights will be delivered to
shops today. We’re currently working flat out to build and ship more
lights, although due to the number of back orders it could take us
around two weeks to be in a position to complete existing orders and
fulfil new orders from stock. We appreciate your patience in this
matter.
We feel that we owe our customers an
explanation of how this delay occurred. We work with a local supplier in
Lancashire for the design and production of our printed circuit boards.
This is the same company we have used successfully for many years and
they have an excellent reputation. We worked with them over a long
period of time on the new light, through many prototypes.
All the plans were in place to have
production boards delivered mid-August for a September launch.
Unfortunately although the prototype boards were tested and approved,
the first batch of production boards did not pass our stringent
inspection procedures. We assumed this would be a simple problem to fix.
However it was a very involved process.
After lengthy investigation we found a
solution and new boards were produced, so the lights we are now sending
out meet ours and hopefully your high standards expected of a Hope
product.
Once again thank you for your patience and understanding on this issue.
Weitere Infos bei: www.hopetech.com
Vertrieb Schweiz und FL »
AGENTUR FELIX AG
Seit über 25 Jahren für mehr Spass am Radsport...
CH 9553 Bettwiesen TG
http://www.felix.ch
[36.370]
Seit über 25 Jahren für mehr Spass am Radsport...
CH 9553 Bettwiesen TG
http://www.felix.ch
[36.370]
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